Troubleshooting Startup on Intel Atom

Troubleshooting for running PMDO on the following specs:

Operating System: Windows 7 Ultimate, Service Pack 1 Processor: Intel Atom D510 @ 1.66GHz Memory (RAM): 1.00 GB System Type: 32-bit operating system

Program fails like this:

[2024/09/16 08:33:22.1] Creating device with feature level 11_1 failed. Lowering feature level.

[2024/09/16 08:33:22.106] D3D11 is unsupported! Error Code: 887A0004

[2024/09/16 08:33:22.916] FNA3D Driver: OpenGL

[2024/09/16 08:33:22.917] OpenGL Renderer: Intel Pineview Platform

[2024/09/16 08:33:22.917] OpenGL Driver: 1.4.0 - Build 8.14.10.1929

[2024/09/16 08:33:22.918] OpenGL Vendor: Intel

+ Program stopped working

This issue has been unresolved.

Install DirectX

Tried installing directX: https://support.microsoft.com/en-us/topic/how-to-install-the-latest-version-of-directx-d1f5ffa5-dae2-246c-91b1-ee1e973ed8c2

in order to resolve this error:

D3D11 is unsupported! Error Code: 887A0004

Response

It says it already has this installed.

OS update

was this OS updated as well?

Response

Windows Standalone Installer The Windows Update (KB2670838) is already installed on this computer.

DxDiag

can you run dxdiag? you should be able to search for it on the start menu we're going to try and find out more about your current directx installation. PMDO needs Direct3D 11 I think that's part of directX 11

Response

[Image of DirectX 11]

On the Display tab, under DirectX Features, verify Direct3D Acceleration are selected. can you check this?

Response

All selected.

DxDiag Render

what about the Render tab? what's on there? specifically the "Device" and "Drivers" sections oh it might still be on Display tab

Response

[Image of outdated features]

Support

DDI needs to be 11 or higher you need to download the right display driver... download/update hmmmm I think it's possible to do this from the device manager.

Update to Right display driver

Type in Device Manager from the start search, and then do this:

[Image of update drivers]

Response

The best driver software for the device is installed Windows has determined that the driver software for the device is up to date.

Support

even if this window says your drivers are up to date there is still a specific dll you're missing the easy way is through automatic updaters but manual will still be possible...

Manual Update to right display Driver

can you check if you have this already installed? https://www.intel.com/content/www/us/en/download/19536/intel-graphics-media-accelerator-3150-for-windows-7-32-bit.html

Response

After installation, this computer went black screen hmm（To solve this, I reinstalled the original driver and the black screen no longer appeared）. So installing this driver doesn't seem to work.

Additional Articles

https://www.reddit.com/r/24hoursupport/comments/115faah/direct3d_ddi_stuck_on_111_but_system_is_running/ https://www.reddit.com/r/24hoursupport/comments/2ni5ri/ddi_stuck_at_9ex_even_though_my_card_is_dx11_ready/